Shipping

All orders are dispatched within 2-3 days with Australian orders usually delivered within 7-10 days. A confirmation email with your shipment tracking details will be sent when goods have been dispatched.

We work with Australia Post for our international shipping and aim for the following shipping times for standard parcels: 

Hong Kong: 7-13 business days
Japan: 8-20 business days
South Korea: 10-20 business days
Singapore: 7-13 business days
New Zealand: 6-14 business days
Indonesia: 17-22 business days
Malaysia: 7-17 business days
Thailand: 10-20 business days
USA: 10-20 business days
Canada: 10-20 business days

We currently don't ship to the U.K., Ireland and European Union.
We ship to most countries except: Afghanistan, Angola, Austria, Bahrain, Belarus, Belgium, Botswana, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Republic, Chad, Chile, Congo, Republic of the Cote d'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Gabon, The Gambia, Germany, Ghana, Greece, Hungary, Iran, Iraq, Ireland, Italy, Kazakhstan, Kenya, Latvia, Lithuania, Luxembourg, Lesotho, Liberia, Libya, Lord Howe Island, Macau, Malawi, Mali, Malta, Mauritania, Myanmar, Netherlands, Niger, Nigeria, Norfolk Islands, North Korea, Occupied Palestinian Territory, Poland, Portugal, Romania, Rwanda, Sierra Leone, Slovakia, Slovenia, Somalia, Spain, Sudan, Swaziland, Sweden, Syria, Togo, Uganda, United Kingdom, Zaire (Democratic Republic of Congo), Zambia, Zimbabwe.

International Orders & Customs Clearance

By-Health International offers its Australian range of products for shipment to most countries around the world. You are responsible for assuring that the product, or products, can be lawfully imported to the destination country. When ordering from By-Health International, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient; By-Health International has no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country and region to region; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Where an order is returned to By-Health International by customs in a sellable condition, we will refund the amount less the shipping costs incurred by us to send the order to you in the first place.

By-Health International is also not responsible for assuring the product can be lawfully imported to the destination country. When ordering from By-Health International, for delivery outside Australia, you or the recipient of record must comply with all laws and regulations of the destination country. Accordingly, you should check any import laws or regulations that would restrict the importation of the goods prior to purchase.

Pricing

All prices quoted on this website are in Australian Dollars ($AUD) inclusive of GST.